Lünendonk & Hossenfelder

Information Technology

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Information Technology

Digital transformation is one of the defining issues of our time. Companies must completely rethink and realign themselves – from the front to the back end. Software-based products and services as well as digital platforms are having an ever greater impact on business success. Topics such as agile collaboration models, agile product development, big data analytics, cloud computing, IoT and Artificial Intelligence are setting the agenda for companies on their way into the digital age. A significant role is being played by consulting and IT service providers and digital agencies, which are taking on an ever greater share of their clients’ value creation. Are you looking for reliable data to better understand the IT services markets and their service offerings? We provide you with analyses for the German market and use our expertise to show you in which areas new business models and growth potential lie.

The largest service providers in the information and communications technology sector include Accenture, Capgemini, IBM and T-Systems. Big data, cyber security, cloud solutions, IT compliance, augmented reality and artificial intelligence (AI) are among the biggest challenges. However, the desire for process optimisation and new service models continues to drive competition. Request our comprehensive analyses and surveys to make the most of your company’s potential.


Lünendonk List 2022: Leading Providers of Digital Experience Services in Germany

The Lünendonk List 2022 “Leading Providers of Digital Experience Services” represents a ranking of the 25 leading full-service providers for digital services with a focus on Digital Experience Services (DXS). Learn more about the players in this market!

Lünendonk List 2022: Leading mid-size IT Consulting and Systems Integration Companies in Germany

The Lünendonk List 2022 “Leading mid-size IT consulting and systems integration companies in Germany” is a ranking of the leading service providers of IT consulting services that have their headquarters or the majority of their share capital in Germany and achieve a total turnover of up to €500 million.

Lünendonk List 2022: Leading IT Consulting and Systems Integration Companies in Germany

The Lünendonk List 2022 ‘Leading IT Consulting and Systems Integration Companies in Germany’ is a ranking of the largest international and German providers of IT consulting services with their turnover generated in or from Germany as well as current employee numbers.

Survey + Presentation

You have the opportunity to have the study results presented by one of our consultants – to a group of your choice. Benefit from our expertise directly on site. In the follow-up, necessary measures for your company can be reviewed and checked for plausibility.
Every presentation has one goal: your market success.


The IT Service market is particularly dynamic because the innovation cycles in this industry are particularly short. At the same time, many companies are investing a lot of money in modernising their IT processes due to digital change. New competitors are entering the market as the demand for external IT support and platforms is particularly high. With our Lünendonk rankings, we inform you about the top 25 companies in the industry and explain current topics and trends such as digital transformation and the cloud using practical examples.


Mario Zillmann


Mario Zillmann is your contact for research and consulting topics in the IT market. His focus is on the markets of IT consulting, IT sourcing consulting, BI software, customer experience services and engineering services. Thematically, he deals with topics such as customer experience services, cloud sourcing, artificial intelligence (AI), ambidexterity and agile transformation. If you have research and consulting needs for surveys, publications, moderations, workshops or seminars, please contact him directly.


The market for Information Technology

The B2B service market for Information Technology is on the move. The digital transformation determines the topics of our time. Companies are increasingly investing in IT in order to optimise their processes, increase flexibility and security or reduce their operating costs. On the agenda of companies are topics such as agile working, cloud migration, Internet-of-Things, S/4HANA conversion, Big data analytics and artificial intelligence (AI). In the digital age, software-based products and services as well as the development of digital marketing and sales platforms are gaining in importance in order to develop new business models and drive corporate success.

Information technology: Expertise of external service providers in demand

Many companies cannot master the challenges of digital transformation without external support. A significant role is played by consulting and IT service providers and digital agencies, which, with their expertise in the field of Information Technology, are taking on an ever greater share of their customers’ value creation. The industry association Bitkom regularly determines the market volume for the IT service market. It is currently around 38 billion euros.

Segmentation of IT service providers

The business models of IT service providers sometimes differ very clearly and statements on market development are not always meaningful if they are not further segmented. Lünendonk therefore divides the IT service market into the segments “IT Consulting and System Integration” and “IT Service” in order to determine valid key figures.

Decades of expertise in the B2B Information Technology service market

The market research company Lünendonk & Hossenfelder has been investigating the B2B service market for Information Technology for many decades. The Lünendonk surveys on the development and structure of the German IT Service market are thus the analyses that have long been carried out in the German-speaking area. Correspondingly long time series on areas such as sales developments, portfolio or customer industries are exclusively available to the Lünendonk analysts.