General Terms and Conditions (GTC)

General terms and conditions of Lünendonk & Hossenfelder GmbH
    1. Scope
      These general terms and conditions apply to all contracts between Lünendonk & Hossenfelder GmbH and entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB) that are concluded via our online shop. Entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding the legal transaction, is exercising their commercial or independent professional activity.
    2. Conclusion of contract
      The presentation of the products in the online shop including the price information shown there is not a legally binding offer by Lünendonk & Hossenfelder GmbH. By clicking on the order button, the buyer makes a binding offer to purchase the goods in the shopping cart. Confirmation of receipt of the order takes place together with the acceptance of the order immediately after sending by an e-mail from Lünendonk & Hossenfelder GmbH. The purchase contract is concluded with this e-mail confirmation.
    3. Payment
      Payment is made by invoice. An invoice purchase is only possible for companies with billing and delivery address in Germany. Companies from abroad can order in advance and transfer via PayPal, for example.
    4. Shipping costs
      There are no shipping costs for digital products.
    5. Pickup by the customer
      We deliver only by mail order. Pickup of the goods by the customer (cash & carry) is not possible.
    6. Offsetting
      You shall only be entitled to offsetting if your counterclaims have been legally established, are undisputed or have been acknowledged by us in writing.
    7. Right of retention
      You may only exercise a right of retention insofar as the claims result from the same contractual relationship.
    8. Retention of title
      The goods remain our property until full payment has been made.
    9. Contract text storage
      We save the contract text and send you the order data and our terms and conditions by e-mail. You can also view and download the terms and conditions at any time here on this page.
    10. Rights of use, copyright
      The buyer may only use the results of all services provided by Lünendonk & Hossenfelder GmbH for his own operational purposes. The transfer to third parties or publication/duplication requires the written approval of Lünendonk & Hossenfelder GmbH. The copyrights and exploitation rights to the services remain with Lünendonk & Hossenfelder GmbH.
    11. Warranty
      The warranty period is one year.
    12. Liability
      Claims for damages against Lünendonk & Hossenfelder GmbH are excluded, unless the damage was caused intentionally or through gross negligence. For other damages, in particular for bodily harm within the meaning of Section 309, Paragraph 1, Clause 7a of the German Civil Code, liability continues to exist without restriction in accordance with the statutory provisions. This also applies to the actions of performing and vicarious agents of Lünendonk & Hossenfelder GmbH.
    13. Assignment, change of contracting party
      The buyer is not entitled to transfer individual or all of the rights from this contract to third parties without the prior written consent of Lünendonk & Hossenfelder GmbH.
    14. Choice of law, place of jurisdiction, contractual language
      14.1. The law of the Federal Republic of Germany shall apply.
      14.2. Memmingen is agreed as the place of jurisdiction for all legal disputes arising from or in connection with this contract.
      14.3 The place of performance for all obligations arising from this contract is Memmingen.
      14.4 The language to be used for the conclusion of the contract is German.
    15. Final provisions
      Should individual provisions of this contract be or become ineffective or unenforceable, this shall not affect the effectiveness of the rest of the contract. The contracting parties undertake to fill in any loophole that may arise through a regulation that comes as close as possible to the economic sense and purpose of the provision and the contract. Deviating general terms and conditions of the buyer are hereby also contradicted for future business. They are non-binding for Lünendonk & Hossenfelder GmbH unless they are recognised in writing.
    16. Further information
      You can find more information about us in the imprint. You can reach us for questions, complaints and claims between 08:30 and 17:30 under the telephone number +49 8261 73140-0.

Lünendonk & Hossenfelder GmbH, March 2019

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