Facilities Management & Industrial Maintenance
Facilities Management is one of the most important B2B services in Germany and one of the sectors with the highest employment. And this market for the administration and management of buildings as well as their technical facilities and equipment is large: The external market volume currently amounts to around 55 billion euros. Even though Facilities Management services are often carried out in the shadows, they are of immense importance. Facility services as well as industrial maintenance and repair contribute to the safety, work efficiency and well-being of employees in companies and ensure the framework conditions for a safe and functioning production and workplace.
Facilities Management: Heterogeneous range of services
Lünendonk has been observing the German Facility Service market since 2003. In addition, our market research institute has also been surveying clients in Facilities Management for a number of years, thereby gaining a comprehensive insight into the market. The Facility Services market is very heterogeneous. Per capita sales, return on sales and the number of employees required vary depending on the type of service. The individual trades are assigned to the three classic pillars of Facilities Management: infrastructural, technical and commercial Facilities Management. Building cleaning is the most important trade, followed by maintenance of building technology and security and guard services.
Industrial Maintenance: Active in the manufacturing and process industry
The Industrial Service – the maintenance of production facilities in industry – has a market volume of between 20 and 30 billion euros, depending on the source. It includes industrial services in accordance with DIN 31051 (inspection/diagnosis, maintenance, restoration/repair, optimisation), system and machine cleaning, scaffolding and pipeline construction for industrial companies. Lünendonk divides the industrial sectors into two categories: the process industry, which uses chemical processes to convert source materials into raw materials for further processing, and the manufacturing industry, which as part of the manufacturing industry assembles and manufactures finished products from raw materials.
Trends: market consolidation, shortage of skilled workers, sustainability, digitalisation
The market structure in Facilities Management is continuously evolving. Accelerating market consolidation and the trend towards multi-services and integrated services are blurring the boundaries with neighbouring service markets such as Industrial Services. In addition to market consolidation, key trends include structural staff shortages, increasing demand for green facility services, and digitalisation. There are also indications that the market for maintenance of production facilities in the manufacturing industry could merge with facility services.