- Market volume grew by 2.7 percent to 68.7 billion euros in 2025
- Digital maturity in operational service is increasing
- New service models expand the range of services and strengthen market resilience
- New Lünendonk Survey now available
Mindelheim, 23 July 2026 — The German facility service market continues to grow despite the strained economic climate. The market volume rose by 2.7 percent to 68.7 billion euros in 2025. The 76 companies analyzed for the Lünendonk Survey 2026 generated average revenue growth of 6.2 percent. Technical service providers recorded particularly strong growth of 9.6 percent, while the ten highest-revenue providers posted moderate growth of 4.7 percent.
Industry sentiment remains confident despite the challenging market environment, and facility service providers expect annual revenue growth of between 6.1 and 6.4 percent through to 2030. New regulatory requirements for building operations — including the provisions of the KRITIS umbrella legislation — are strengthening demand for professional building services and resilient facility service solutions. High requirements for reporting and transparency, as well as traceable and verifiable processes, call for standardized and harmonized data streams that capture operational and condition data in real time. Data competence is thus becoming a central prerequisite for regulatory-compliant building management. These are the findings of the Lünendonk Survey 2026 “Facility Service in Germany,” which is now available at www.luenendonk.de.
Digital Maturity in Operational Service Is Increasing
Facility service providers are increasingly relying on digital applications and modern technologies in their operational processes. Already 11 percent of survey participants use AI-supported and automated solutions for property management. At 30 percent of providers, operational services are already running within an integrated system landscape, with a further third working with standardized digital process chains. As the greatest obstacle to faster digitalization, 64 percent of service providers cite insufficient budgets and a low willingness to invest.
New Service Models Are Reshaping the Market Structure
Leading facility service providers are increasingly expanding their service portfolio beyond traditional building services. Acquisitions are further accelerating this development. The holistic consideration of the real estate lifecycle is gaining in importance: one quarter of survey participants observe that clients will in future involve facility service providers as early as the planning phase of buildings. In addition, service providers are increasingly developing production-adjacent secondary processes in industrial companies.
Jörg Hossenfelder, Managing Partner of Lünendonk & Hossenfelder, comments: “New service models are advancing the existing concept of integrated facility management. This opens up significant opportunities for the industry, as a broader range of services strengthens the resilience of the market. At the same time, this transformation places considerable demands on both providers and clients, taking both sides out of their familiar comfort zones. This requires the courage to embrace change — but it lays the foundation for a resilient market structure.”
Reference
The new Lünendonk Survey “Facility Service in Germany” is now available at a price of 2,500 euros (plus VAT) at www.luenendonk.de. The detailed market analysis contains extensive long-term and segment evaluations and is based on data from 76 companies as well as numerous background interviews and continuous market monitoring.
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