Lünendonk Portfolio 2024

Leading providers of Digital Experience Services in Germany

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The Lünendonk Portfolio 2024 „Leading providers of Digital Experience Services in Germany“ presents the leading service providers for digital services with a DXS focus. They are compared in terms of the in terms of their respective focal points, market shares and market perception.

Find out more about the players in this market!

The Lünendonk® Portfolio 2024 „Leading providers of Digital Experience Services in Germany”

The market for digital experience services grew more slowly last year than in previous years due to the economic situation. Overall, the providers of digital experience services (DXS) surveyed by Lünendonk were able to increase their revenue from DX services by an average of 4.4 per cent in 2023 (2022: 18.3%). Looking ahead to 2025, providers are optimistic: they expect an average 11.8 per cent increase in revenue in Germany due to the challenges their customers face in digital transformation, digital commerce, digital marketing, customer insights and personalisation measures.

The comprehensive Lünendonk® Survey reveals the current developments in the industry and the forecasts for the coming years.

Cover photo: stock.adobe.com/Ittiphat

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Inclusion criteria for the ranking:

Only companies that generate at least 60 per cent of their revenue from services are included (e.g. management and IT consulting, digital agency services) and generate significant revenue in each of the three segments Digital Consulting, Digital Agency Services and Digital Technology Services segments.

Access the survey

The Lünendonk® Survey ‘The Market for Digital Experience Services in Germany’ includes all the results of the survey of 24 digital experience service providers and 148 user companies.

The new edition of the survey has been published and is available to download free of charge.

Contact

Mario Zillmann, Partner bei Lünendonk & Hossenfelder

Mario Zillmann

Partner

Mario Zillmann is your contact for research and consulting topics in the digital & IT market. His focus is on the markets of IT consulting, IT services, digital experience, data & analytics and digital engineering. If you have research and consulting needs for surveys, publications, moderations, workshops or seminars, please contact him directly.